Peter Samuel — Chief Technology Officer · May 2026
Every regulatory deadline met. SFM live. HelseID current. Payments extended. Norwegian and Swedish compliance intact. This product is the foundation everything else runs on.
V8 is on Azure. The migration has exposed real weaknesses in the architecture — but the platform investment is preserved. The infrastructure, integrations, and cloud foundation are not throwaway assets. The product is redirected, not abandoned.
V8 has shown us where the limits are. We have to change path to remain relevant. The question is what we build next — and where we build it.
Opus must capitalise on the headstart we have inherited.
Strong relationships. Deep product knowledge. Clinicians who know every shortcut. A decade of earned confidence.
On-premise servers. Complex migrations. IT projects that stay on the to-do list. High switching cost — both ways.
We want to be the first reason. Not the second.
Cloud-native competitors have entered the market. Sweden has shown us what happens when a competitor makes switching easy enough.
The window to close that gap is open. It will not stay open indefinitely.
Invented the digital camera. Buried it to protect film revenue. Filed for bankruptcy in 2012. The loyal base became the reason they stopped moving.
Moved Creative Suite to cloud. 50,000-person petition against it. Stock dropped. Two years later, subscription revenue exceeded the old peak. Short disruption. Permanent improvement.
Nobody asked to throw away their documents. The desktop app kept working. Things got better, gradually. Sync. Anywhere. No IT call needed. That is how our customers want to move.
The difference between Kodak and Adobe is not capability. It is the decision to move.
Half the working day lost to administration.
Not to patients — to paperwork, systems, and overhead software should eliminate. Swedish dental union survey
Chains want one screen for the whole business.
Single sign-on across every clinic. A BI view that rolls up the whole chain. M&A integration that is configuration, not a database project.
Patients book themselves, or they find a clinic that lets them.
Every credible competitor ships online booking by default. This is no longer a differentiator — it is a prerequisite.
Pipelines, monitoring, migration tooling — battle-tested. The SFM and HelseID integration work is close to production-ready. These are not throwaway assets.
Within strict data protection boundaries, this dataset is the foundation for AI capabilities — benchmarking, diagnostics, ambient scribing — that single-clinic competitors cannot build. We have not used it yet.
V8 moved V7's interface to the browser. That is not product development — it is porting. We now have the chance to listen to what practitioners actually need and build from there.
The team interviewed the system, not the customers. The new version starts from the clinical task. If a feature cannot be justified by a patient outcome or a clinician workflow, it does not ship.
Each stage works on its own. Each stage makes the next one possible. No forced migrations.
They walk into the clinic. Open Opus — same screen, same login.
Not once per machine. Not once with a certificate that expired over the weekend.
Once. Their access follows them — Oslo on Monday, Bergen on Thursday.
First patient booked online, two weeks ago. No voicemail. No rescheduling call.
The appointment adjusted itself when the patient's plans changed. The clinic handled none of it.
During the appointment — the AI scribes the clinical note.
The practitioner speaks. The entry writes itself, structured, ready for HELFO.
Review. Approve. Done. No documentation backlog at the end of the day.
End of day: HELFO filed. KPR reported. Recalls sent.
The chain's dashboard updated across every clinic in the group.
The practice manager goes home on time.
They want SSO across every clinic, chain-level BI, and a Control Plane Portal that makes running 70 clinics feel like running one. If we don't deliver this, they will build it themselves.
KPR compliance is a buying trigger for public tenders in 2026. Opus has a head start. That lead is worth protecting — and communicating.
Strategically important to the Planmeca group. The same gradual cloud transition — protecting a position that took decades to build, without asking customers to take a leap.
Every improvement to the foundation reaches them. Online booking, identity, API integrations — they benefit from everything we build for the chains without separate effort.
We are working more closely with Plandent than we have in years. That energy is directly shaping what we build.
We are not building point integrations one at a time. We are building the API foundation that makes every integration faster, more reliable, and available to every clinic — not just one. Sam is in place. The programme is open.
If you are talking to a partner — send it to Blue squad. That is what they are for.
Recent additions: Gajaen (Technical PM, Red squad, joining June) · Gautam (SQL database expert, Norway) · Roman (senior developer, Norway)
Thank you.